Shipping Policy

Thank you for shopping with Pookie Gems.

Delivery Areas

At this time, we only deliver within Lahore, Pakistan.

A flat delivery fee of Rs. 150 is applied to all orders below Rs. 2,000.

Orders with a total value of Rs. 2,000 or above qualify for free delivery.

Orders are typically processed within 1–2 business days after confirmation.

Most orders are delivered within 2–5 business days depending on your location within Lahore and courier operations.

While we strive to deliver all orders on time, delays may occasionally occur due to public holidays, weather conditions, or courier-related issues.

Once your order is dispatched, you may receive shipment updates when available.

If you have any questions regarding your order, please reach out through our official communication channels.